We Don’t Wait for Doors, We Build Rooms: The Retail Survival Forum

By Chandra Meadows 

There’s a reason we called it the Retail Readiness Survival Forum. Not a networking mixer. Not another motivational session. We named it what it needed to be: a space to talk about how we’re surviving, right now, as entrepreneurs, navigating a retail world that’s shifting, tightening, and, in many ways, pulling back what it once promised. 

On April 29th, we gathered to sit down and get real. No corporate gloss. No PR spin. Just honesty, strategy, and community. The room was full of people who have worked their way onto shelves, scaled direct-to-consumer models, and weathered every storm that’s hit small businesses over the last five years. But this wasn’t a conversation about branding or storytelling. It was about the pressure points: tariffs. DEI rollbacks. Silent exits from big corporate partners. Consumer boycotts that made headlines but didn’t turn into receipts. 

RICE Entrepreneurs-in-Residence Terri-Nichelle Bradley of Brown Toy Box and Stefan Miller of Young King Haircare, alongside Dr. Cher’Don Reynolds of She Prints It, anchored a conversation that peeled back the layers of what it really means to survive in today’s retail reality. 

One of the most powerful reminders? Sometimes, the most transformative work doesn’t happen in 

 strategy decks or pitch meetings, but in your own warehouse. Working in your business, not just on it, can be as simple (and as powerful) as re-measuring your packaging, counting your units, or pulling old invoices. That’s where the real clarity lives. 

Oversized shipping boxes quietly draining profit. Auto-renewed subscriptions you haven’t touched in months. Inventory sitting still, not because it’s needed, but because it’s been easy to ignore. That kind of self-check isn’t flashy. It doesn’t always feel visionary. But in this season, it’s how founders regain control, one decision, one dollar, one detail at a time. 

Tariffs came up over and over again, not as theory, but as a hard-hitting financial reality. What emerged was a crash course in taking back control: 

  •  Know your HTS (Harmonized Tariff Schedule) codes.  
  • Know what materials your products are made of.  
  • Understand your bills for materials and explore cheaper, tariff-friendly substitutes.  
  • Talk to your vendors and negotiate.  
  • File for refunds.  
  • Don’t assume you’re stuck. Audit your business and revisit your strategy.  

The conversation around pricing was another masterclass in nuance. You can’t just raise prices and expect customers to stay. One founder broke down how they tested a price increase on their site. Conversion rates dropped, but overall profit went up. It was worth it. Others stopped selling single units and moved to multi-packs. Many cut out free samples and giveaways entirely. “Loyalty”, they said, “has to be mutual.” And if customers wanted to lock in old pricing? Subscription models were the new key. That was the message: this season requires strategy, not panic. Smart founders are making margin moves. 

But perhaps the most sobering part of the conversation was around retail and what it feels like when the doors that flew open in 2020 started to quietly close. Dr. Cher’Don Reynolds didn’t sugarcoat it: “Immediately after the election, we had nearly a quarter million in sales that just disappeared.” No warning. No explanation. Just gone. 

This wasn’t about poor product performance. Big retailers started backing away from their DEI commitments. The calls slowed. The energy faded. Purchase orders shrank. The moment had moved on. 

Even the language is changing. Words like “diverse” and “equity” are being tiptoed around, softened, or removed entirely. The mission hasn’t changed, but the climate has. As one speaker put it, “We’re still doing the same work. We just might have to call it something else.” 

It wasn’t said with resignation. It was said with resolve. This isn’t surrender. We adapt, we recalibrate, and we keep building. 

And then came the part of the conversation that too often stays unspoken. The room turned toward boycotts and the uncomfortable truth about public support that doesn’t always translate to purchases. It’s one thing to post “support Black business.” It’s another thing to do it consistently, when it’s not trending, when it’s not easy. Specifically, around boycotts, the energy is often well-intentioned, but without a clear infrastructure that connects protest to purchasing power, the momentum falls flat. And in that gap, too many Black-owned businesses are overlooked, underfunded, or unintentionally harmed. 

What we need is a collective commitment to back our values with receipts. If we’re serious about economic equity, we have to be just as bold about where our dollars go as we are about what we speak out against. That’s how we build something lasting. That’s how we make the support real. 

So, what now? The founders in that room didn’t leave with all the answers, but they left with better questions. Are we testing often enough, or just assuming what used to work still does? Are we being honest about what’s adding value and what’s just adding noise? Have we become too reliant on one sales channel, or are we building with intentional diversification in mind? Are we taking care of the customers we already have? Are we inviting them into the conversation, into the process, into the why behind the decisions we make? 

And maybe most importantly, are we building with both heart and data? Because in times like these, vision alone isn’t enough. Neither is strategy without soul. Founders are being called to do both: to test, to audit, to pivot, and to stay rooted in the purpose that started it all. 

There may not be a perfect playbook for this moment. But in that room, there was clarity. There was accountability. And there was power in choosing to keep going with intention. 

At RICE, we believe in making space for these conversations, not once a year, not when things hit crisis mode, but consistently. Because we know what the world doesn’t always acknowledge: that Black founders don’t just need capital. They need community. They need strategy. They need rooms that tell the truth and share the tools. 

This is what we do. Not for the spotlight. For the survival. For the rebuild. For the people who are still here, still building, still showing up. 

Even in this economy, our value is still full price. 

To keep the momentum going, we’re hosting Beyond Survival: The Strategy Sessions on Monday, May 19th. This follow-up experience will provide tactical support for entrepreneurs facing today’s retail realities, covering everything from pricing for profitability under tariff pressure to navigating shifting buyer expectations. Join industry experts, retailers, and partners as we dive into strategies that prepare you for the next wave of consumer behavior and market evolution. 

RSVP HERE to be in the room!  Watch the video recap on IG to relive the experience with us.

Terri-Nichelle Bradley

Terri-Nichelle Bradley is the Founder and CEO of Play at Brown Toy Box. Bradley believes that Black children should see themselves positively represented in every space the experience regularly, starting with their toybox and the toy aisle. Bradley, an equity in play advocate, is on a mission to disrupt the $27B toy industry by creating a brand that reflects the world we live in today. Launched in 2017 as a STEAM kit, Brown Toy Box evolved into a full-scale educational toy company producing and curating STEAM toys, media, and experiences for centering and celebrating Black children in a manner all children can enjoy, learn, and have fun. Prior to starting Brown Toy Box, Bradley led a communications consultancy working with Fortune 500 companies in campaigns designed to connect with the African American community. Prior to that, Bradley served as the VP of Corporate, Crisis, and Public Affairs for the world’s largest global PR agency. Bradley has been awarded the Civic Impact Award, was recognized as a 2019 Atlanta’s Top 100 Businesswomen of Influence by the Atlanta Business League, acknowledged on the 2020 Who’s Who in Black Atlanta list of influential leaders and most recently named to Inc. Magazine’s 2020 Female Founders 100 list. Brown Toy Box is sold in Target stores nationwide, with Amazon, over 30 museums including the Smithsonian National Museum of African American History & Culture, as well as other independent specialty toy stores and retailers. Learn more at browntoybox.com

Stefan Miller

Stefan Miller is the Co-Founder and CMO for Young King Hair Care, which launched in December 2019. Young King Hair Care is a multicultural grooming and lifestyle brand company with tailored offerings catering to specific needs of young men of color. Stefan is a marketing professional with 15+ years of experience across marketing, sales and consulting in the CPG and tech industries. At Young King, Stefan has been featured in over 75+ national publications, was recognized by Mintel as one of the top US brand innovations of 2021, partnered with Disney and Marvel Studios for Black Panther: Wakanda Forever, and was a participant on Season 13 of ABC’s Shark Tank. Currently Young King Hair Care is available in multiple retail partners, including Target, Walmart, and CVS, selling in over 3,000 stores across the US. Prior to founding Young King Hair Care, he led business strategy and marketing communications, while launching innovations across multiple billion-dollar brands and categories at IBM, Johnson & Johnson, General Mills, Coca-Cola, and Red Bull. Stefan L. Miller Bio Stefan holds an MBA from Kellogg School of Management at Northwestern University with concentrations in Brand Marketing, Media Management and Management in Organizations, and is a proud HBCU alum of Morehouse College with a BA in Business Administration. He currently lives with his wife and co-founder Cora and 2 kids, Kade and Cree in Atlanta, Georgia. Learn more at youngkinghaircare.com

Ceata E. Lash

Ceata E. Lash, CEO and founder of PuffCuff has emerged as a pioneering figure in the natural hair accessory industry, holding the distinction of being the first African-American woman to secure four US patents in this domain. Her journey to entrepreneurship was built upon a 30-year career as a graphic designer, which laid the foundation for launching PuffCuff in 2013. Ceata’s innovative leadership has earned her prestigious accolades, including the President’s Innovation Award from Sally Beauty and the New Voices + Barefoot Wine Beauty Business Grant. These achievements have placed her among the top female founders featured in Inc. Magazine. Committed to lifelong learning and growth, Ceata has completed the Goldman Sachs 10K Small Businesses National Cohort and was part of the inaugural Amazon Black Business Accelerator Cohort. Her recent completion of the “Building a Successful Diverse Business” program at Tuck Executive Education, Dartmouth, further underscores her dedication to continuous improvement and leadership in the business world. Learn more at thepuffcuff.com